General
Click Campaigns to launch the Campaign Manager. Here you will find a list of all the created campaigns. The Campaign Manager shows the Name of the c...
Mon, 12 Jul, 2021 at 3:28 PM
Flood protection prevents a customer from receiving the same survey multiple times in a certain time window. To set the Flood protection for a campaign,...
Mon, 12 Jul, 2021 at 3:31 PM
Surveys once created/sent will remain open for a period of time. It is 10 days by default but you can change this. Closing a survey Using TTL (The ...
Mon, 12 Jul, 2021 at 3:35 PM
Security Settings TTL - The Time to Live is how long a survey will stay open. After the TTL expires people who click on the survey will be shown a page st...
Mon, 12 Jul, 2021 at 3:35 PM
Other Settings Post submission message - if you want to include a message once a survey is submitted you can set the message here. Basic HTML can be used...
Tue, 17 Nov, 2020 at 3:26 PM
With the Post Submission Message setting is turned OFF: When a survey is submitted by default unsubmitted questions (non-required) are shown to the respon...
Mon, 12 Jul, 2021 at 3:37 PM
Sometimes campaign names don't convey all the information you want for a campaign, or if you want to group certain campaigns together, or you want to sh...
Tue, 16 Jun, 2020 at 4:49 PM
How to set up a campaign to display in the local language. When a survey is opened on a browser (mobile/tablet/desktop) we detect what language the brow...
Tue, 10 Aug, 2021 at 1:31 PM
The CSV Map Setting consists of CSV Mapping Save as contact Delimiter Quota Country Code The following solution covers these configurations. C...
Thu, 9 Jul, 2020 at 8:27 AM
It's possible to copy (or clone) an existing campaign to a new campaign. Open the Campaign in the Campaign Manager Click on Other Click Copy ...
Mon, 12 Jul, 2021 at 3:48 PM