To upload a CSV file with a large amount of contact information e.g. >500 contacts 


  1. Visit https://upload.trust-minder.com 
  2. Log in with your username and password.
    1. Drop the CSV file into the drop zone
    2. Send the contacts to the Contact Manager
    3. Logout of the uploader
  3. Switch to the regular login page https://go.trust-minder.com to access the Contact Manger/Message part of the platform
  4. Goto the campaign you wish to send and send it to the contact group* that was just uploaded 



* The filename of the CSV will become the groupname for the uploaded contacts 

For example when you upload a file named mylargefile.csv on 25th of Jan 2023  the contacts in the contact manager will have two group names

  • mylargefile
  • mylargefile_25012023 


Please note the file must be a CSV file. It will not accept XLS or XLSX

The headers should be set correctly for contact info: first,surname,email,phone as there is no mapping functionality with the bulk uploaded.

Other header names will be stored as CCV and can be used as CCV