Drag or click the verbatim or Feedback question on the right-hand side.

Once in position, you can click the question to edit the question.

Simply change the Feedback question and enable Sentiment analysis if required.

See Sentiment Analysis for more information on how this works.

If the feedback question is being used to collect Personal Identifiable Information (PII) e.g. address, name, phone number you can do this but it will be removed by the platform after a period of time. The default time for PII to remain on the platform is 365 days but you can change this to meet your requirement.