Select the Data Export option on the left-hand menu.
- Click on the Data Export option. This will open the data export page
- Search for the campaign in the 'Choose Campaign'
- Choose a date or select a date range (optional).
- Default is 'This Month'
- Not selecting a time period will download all response data. To unselect a time range click the selected range to unselect it.
- Click the 'View Data' button to see the actual responses on this page.
- On the right-hand side of the View Data button, there is a drop down. Select 'Response Data' to export only the survey response data or 'Response and Contact Data' (see note2) from the drop-down View Data button.
- The exported file format for both is CSV - this is the best format when using third-party data explorers like Tableau, Qlikview, etc
Please Note:
1/ It's not possible to export tags.
2/ Response and Contact Data
This combines the survey response data, the Non-PII CCV data at the time the survey was generated/submitted and any (if still available) PII (as set in the contact manager) into a CSV file.
If you wish to look at combining multiple files once download we recommend using Microsoft Power Query for Excel.